I see that this service request is marked as closed, however, these tree branches are still at face level. This is the second time I've submitted a request for this area and the second time it's been closed without any tree branches being removed from this area.

I do apologize to hear about that, I will initiate another request and will ensure the issue is handled as soon as possible. The new request number is #1118948812. I also notated the request in regards to the previous requests you've made with us.

Thanks for the prompt follow up!

Quick clarification here. I see that the branches at this specific address have been cut however, there are still face-level branches along that block stretch of sidewalk between highland/Johnson and Cumberland/beech valley way. Sorry for not being more clear about that previously.

I updated your additional information to the request and will be fulfilled accordingly.

Thanks

You're welcome!