Good afternoon. We've resubmitted the curb cut issue via Service Request 1140491836. Service Request 1137561301 for the striping is still in progress and has a target resolution date of 03/22/2019. Please let us know if it is not completed by then.
Good morning, I pulled up these requests in our system and Service Request 1140491836 is still in progress with a target resolution date of 06/05/2019 and Service Request 1137561301 was closed with notes on 03/15/2019 that they painted stop bars at that crosswalk.
Are the ADA curb cuts still on schedule for 6/5/19? I don’t even see any utility markings yet. Handicapped homeowner just purchased home on this corner intersection and said he has to jump the curb on his wheelchair!
We will be able to escalate this request for an update if not resolved by 6/5/2019 and will be sure to relay any additional information we are provided with.
Not resolved by today’s target resolution date. Please escalate all four corners at this intersection of Page and Marlbrook. Disabled homeowner has no curb cut in front of his home. See photos of all four corners. Needs ADA compliant curb cuts and truncated domes please.
Good morning, we are reaching out to Public Works to inform them that this is still in progress and needs to be resolved. Thanks for providing the updated photos.
It's now been two months since you last checked. Any progress? I don't see any no-dig utility markings as would normally happen if they planned to fix this. This should be escalated by now since the original request was over a year ago.
Good morning, Jane. We are escalating this to Public Works again and will provide further information on this issue's status once received. We apologize for the delay in resolution.
Good morning. We do not have an ETA at this time. We are reaching back out to Public Works to inquire if they can provide a status update. We will provide further information once received.
Several days now since last inquiry, handicapped owner not able to use ADA non compliant curb in front of his own house. This inquiry over a year old. Who specifically did you last contact in the Dept of Public Works?
Good afternoon. We send escalations to Public Works management and it is then disseminated from there. We sent another one this morning and advised that it is important for this to be resolved soon.
Still no utility markings to indicate the curb cuts are in progress. Disabled homeowner lives here. This case has documentation for over a year of correspondences and multiple escalations. What is the next step?
We apologize that there has been a delay in resolution to getting this ramp installed. We have reached back out to Public Works advising them of the need for it and for a status update. We will be sure to provide further information once received.
ADA curb cut escalation past target resolution date of June 2019? Disabled homeowner lives at this intersection and says he has to hop the curb in order to use it. Entrance to playground from Terrace and Marlbrook also past it’s target resolution date for an ADA curb. What is the next step to escalate these documented cases further so disabled homeowner can access these public right of ways?
Good Morning. We escalated the issue to Public Works again this morning and have been informed that they are currently looking into the issue for resolution. We apologize for the delay. As far as the location across from 491 Terrace Ave NE, we escalated Service Request 1149686398 to them as well.
All FOUR intersections at Page and Marlbrook have elderly or disabled residents!!! They are all well past their target resolution dates dates. Only the residence at 482 Page NE has markings for an ADA ramp. The remaining intersections either don't have ADA ramps marked or have no markings whatsoever at 492 Page Avenue NE, 30307; 481 Page Avenue NE, 30307; 491 Page Avenue NE, 30307. Thank you for the newly-re-escalated request for the ramp across from 491 Terrace Avenue, 30307 which is the entrance to the park. In addition, there was a request years ago for the upended sidewalk 40 feet from this 491 Terrace Avenue entrance inside the Park. Can all SIX of these projects be project managed together to lessen the impact on the neighborhood and save the City some money? #feliciamoorecitycouncil
Good afternoon, Jane. We just contacted the assigned team for the installation of the ADA ramps and were advised it is still in progress with inspections scheduled this week. We are currently awaiting a response regarding an update from these inspections and will be sure to relay over any information provided by the Public Works Department. Also, we are sending the damaged sidewalk inside Candler Park to the Parks Department for resolution.
3 curb cuts about to be installed but not the fourth as requested. In addition there is a big pothole just before current curb which makes getting on this fourth corner at 481 Page a bit treacherous. Why did they prep 3 but not all 4 at the same time? Escalate?
Thanks for the update, SidewalksatCandlerParkdotOrg! We've sent and escalation to Public Works to check on the ADA ramps. We also issued Service Request #1163530486 to advise this has yet to be repaired.
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