Your service request has been received. At this time, we do not have any carts in stock. Place your garbage at the curb for pickup and we will get it. Your name will be added to our waiting list and as soon as carts are received, we will deliver one to you. Requests are processed in the order received.

I think you should re-read this ticket. They are requesting their trash picked up, not a replacement cart.

also asked...
Q. Is this a new service needing a cart?
A. Not Applicable

Only the cam was picked up - not the extra garbage ..... again .... and I’ve been on the list from 2 phone calls for over 6 months waiting for a second can - please advise.

Mercer assigned this issue to C Harrell @ ADS

ADS assigned this issue to ADS

Issue administratively close due to time lapse. Please resubmit another request if issue not resolved.