The City of Oakland addressed this issue on 07/09/2018, service request #824566.

Periodic reminder to always confirm if issue is actually resolved when City of Oakland Call Center closes it. They've fraudulently closed hundreds of issues on this site without actually resolving them. Always double check to make sure they're doing their job! If the issue is not actually resolved, post a comment and click "Reopen this issue" before clicking the comment button.

OAK 311 has received this issue. Your service request ID is #825424. Please check back for status updates, or contact us directly at 510-615-5566.

Note: I did not mean to re-open this issue. Due to the incredibly poor design of this site, the "re-open this issue" checkbox was checked when I clicked to submit my comment

The City of Oakland addressed this issue on 07/18/2018, service request #825424.

Periodic reminder to always confirm if issue is actually resolved when City of Oakland Call Center closes it. They've fraudulently closed hundreds of issues on this site without actually resolving them. Always double check to make sure they're doing their job! If the issue is not actually resolved, post a comment and click "Reopen this issue" before clicking the comment button.