Huntsville Information Technology Services assigned this issue to Huntsville Utilities Street Lights

Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and one of our departments will respond as soon as possible.

Thank you,
Huntsville Utilities - ML

This work was not performed by Huntsville Utilities fiber contractors. This area has overhead utilities. The fiber lines are installed on poles in overhead utility areas, with no digging to be done. We are still looking into this matter.

Thank you,
Huntsville Utilities - ML

Huntsville Utilities has found this ticket is in relation to a ticket submitted last year. I have attached an image of the original complaint. This was originally done by a contractor company called Southern Light who is not a Huntsville Utilities contractor. We are reassigning this to Public Works.

Here is the original complaint

Huntsville Utilities Street Lights assigned this issue to Huntsville Public Works

Thank you for reporting your service request to the City of Huntsville. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.

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Your Customer Service Team