Thank you for reporting this issue. The Department of Public Works will now begin its investigation into the matter.

You are receiving this message because you have previously (or perhaps just now) submitted a request on SeeClickFix. We're excited to let you know that we are now implementing a comprehensive asset management program which is a mostly "behind the scenes" effort. This will enable more efficient, more effective and more fiscally sound infrastructure management. Nothing changes for you and we'll continue to use SeeClickFix, but we have had to automate a process to connect our open SCF requests with our asset management program. There may be the occasional bug to work out, but rest assured that your issue is still in queue and assigned to the right City staffer. Once this initial round of automation is through in about a week, we'll revert back to our standard messages on SeeClickFix.