4-13-19 sewer back up in basement from tree roots please take tree stump and cut roots out of sewer line, I don't have money to keep calling plumbers to clean sewer line...523 Sherman Pkwy, hope to here from someone about this problem
Thank you

SITUATION IS BETTER, GIVE ME TO THE END OF Dec. To be sure
Thanks

Ok, now...had a couple backup in November...not ready to closeed.

Nothing has change, when there heavy rain
It still backup . Two weeks ago, the water from washing machine would not go down. There much be tree roots still under ground near the sewer line

Hello Willie,

I noticed our city has not yet acknowledged your reported issue. You might want to start making some phone calls. If you choose to do so, the phone number to our Department of Public Works Citizens Response Line is 203-946-7700. If you need any contact information for any other departments, please let me know.

I hope this information helps.

Issue is still the same!!!

Ok

Ok for the last 6 months.

Hello Willie,

I noticed our city has not yet acknowledged your reported issue which was reported more than 3 years ago. You might want to start making some phone calls. If you choose to do so, the phone number to our Department of Public Works Citizens Response Line is 203-946-7700.

I hope this information helps.

Good, haven't had a problem this year

No problem!

Hello! I haven't had any problems in the past year, I think I can close this issue. If I have a problem in the future, will text you
Thanks
Willie Burroughs

To this is Willie Burroughs, 523- 525 Sherman Pkwy, New Haven
I had trees cut down on my property, last week, there was a lots of trash to be clean up, the tree contractors bag it and put out on the sidewalk to be picked by public works. Also auto tires. They didn't pick up the trash. The trash bags needs to be pick up!?
Thank you

CAO Helper assigned this issue to Rebecca Bombero, Deputy Chief Administrative Officer

Willie:

Thanks for your comment. Glad that the drainage issue cleared up after the removal of the tree. Please note, you should create a new request for each type of concern. On the trash pickup - your tree contractor would be responsible for tree debris from private property. DPW will only collect leaf bags and small branches bundled by twine under 4" in diameter. DPW does not collect tires - those need to be disposed of through a licensed contractor - usually who you purchase new ones from.

Thanks