Thank you for reporting this tree pruning request. The City maintains a large list of requested trims and pruning. We cannot prune trees that are not planted on public property. Additionally, the City does not trim tree branches due to encroachment on electrical wires; to report a needed pruning due to a branch's proximity to wires, contact National Grid at 1-800-322-3223. Due to the large list of trimming requests, the Department of Public Services prioritizes trees where conditions pose a public safety danger. To report an emergency tree issue, please call the Cemetery and Tree Division at 978-745-0195. If the tree’s conditions do not pose an immediate public safety risk or the request is more substantial, including removal of a tree, it may take longer to address. Thank you for your patience.

Thank you for reporting this issue to us. We are pleased to report back to you that this issue is now resolved.

Thanks for fixing this request!