Description

This is a SENIOR housing with one elevator that has been completely broken for several weeks now. Several residents in the building are hadicapped and literally trapped in their apartments because they cannot enter or leave the building without the elevator since it is not working. 311 has been called several times with complaints filed and NO action has been taken. The manager and supervisor have not given any positive updates other than contantly saying that teams are trying different parts but they do not work. This is ridiculous. The residents are trapped in their homes like prisoners and cannot continue to live like this!