As of tiday 12 November 2018 the hole has not been fixed and wires are still exposed. I am cocerned that with the inclement weather that the hole will get bigger making it a hazard to my family and neighbors and someone could get hurt. Also rhe exposed wires could get damaged. If you need more pictures i will take them. Please contact AT&T or Georgia Power to repair. They were the ones who initially dug the holt ...
Your request has now been opened and is being worked on. You will be notified when the request has been closed or if we experience issues resolving the request. Thank you.
We escalated this to our field support team. After having a look at the hole in the yard with the wires exposed, they determined that these were AT&T lines.
Thanks,
Customer Care
We appreciate your business!
NuLink Customer Service
770-683-6988
AT&T has reported that they have visited the site and completed the work order but they reported that a Ga Power wire is still exposed. I will do a follow up with Ga Power
I have successfully submitted the ticket to Comcast for you and
One of their team members will contact you about this issue by:
Friday December 21, 9: 25 AM
Your ticket number 0481-54-652 has been submitted.
Is Comcast going to be contacted? Or do i just need to fil in the hole before it gets worse. This has taken over two months for these exposed wires to be covered. Thank you for staying on this. My main concern is the exposed wires and someone tripping in the hole or an animal deciding to munch on them redulting in an outage. Please keep me updated. Merry Christmas.
I have already contacted Comcast. Your ticket number 0481-54-652 has been submitted. I have not dealt with Comcast before but hopefully they will have a quick response . I let them know that it is a hazard so they will make this issue a priority. I will keep you updated
Comcast confirms that the issue you recently reported has been repaired. Thank you for helping us keep our communities safer for everyone.
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Your request has now been officially closed. Again, the city appreciates your requests. Please feel free to SeeClickFix it again. Thank you!
19 Comments
Newnan, Georgia (Registered User)
Office of Communications (Registered User)
Janis Francis (Registered User)
Janis Francis (Registered User)
Newnan GIS (Registered User)
Acknowledged Newnan GIS (Registered User)
Newnan GIS (Registered User)
Newnan GIS (Registered User)
Newnan GIS (Registered User)
Hello,
We escalated this to our field support team. After having a look at the hole in the yard with the wires exposed, they determined that these were AT&T lines.
Thanks,
Customer Care
We appreciate your business!
NuLink Customer Service
770-683-6988
Janis Francis (Registered User)
Newnan GIS (Registered User)
Newnan GIS (Registered User)
Newnan GIS (Registered User)
Janis Francis (Registered User)
Newnan GIS (Registered User)
Newnan GIS (Registered User)
I have successfully submitted the ticket to Comcast for you and
One of their team members will contact you about this issue by:
Friday December 21, 9: 25 AM
Your ticket number 0481-54-652 has been submitted.
Janis Francis (Registered User)
Newnan GIS (Registered User)
Closed Newnan GIS (Registered User)
We are here for you — online, on the phone and in person at our stores. Pick whatever is most convenient for you.
• Download the My Account App today for access to troubleshooting, payments and more. Use the My Account app to schedule a time for us to call you about any TV or Internet issues you are having by tapping on the settings icon (top left corner), then "Contact Us," then "Talk to an agent." You can choose from a number of available 15-minute time slots to get a call back from one our agents.
• Visit our Help & Support Forum
• Tweet us @ComcastCares or send us a message on Facebook
• Call us at 1-800-XFINITY
If you have any questions, we’re here for you 24/7.
Our #1 priority is improving your customer experience. Learn more about what we’re doing at xfinity.com/experience
Your request has now been officially closed. Again, the city appreciates your requests. Please feel free to SeeClickFix it again. Thank you!