الوصف
I scheduled a HARTPlus reservation for today going to the same place my wife and her companion were going to. The pickup times and destination were the same, yet two separate vans were sent to pick us up, that makes no sense. I would like this issue addressed by a supervisor.
سئل أيضا...
Q. Direction of Travel: (type NA if not applicable)
A. n/a
A. n/a
Q. Location or Route # (type NA if not applicable)
A. 10240 Palm River Rd
A. 10240 Palm River Rd
4 تعليقs
zHART Customer Service - DO NOT ASSIGN REQUESTS (تم التحقق رسميا)
تم إقراره Customer Service-Carlos (مستخدم مسجل)
Sincerely,
Your HART Customer Service Team!
Customer Service-Carlos (مستخدم مسجل)
مغلق Van Operations Manager (تم التحقق رسميا)
I want to take a moment to thank you for contacting HART, and sharing your experience. I understand that we did not meet your expectations, and for that, I am sorry.
I am always looking for ways to improve our service, and customer feedback is essential in this process. I shared your words with the team to prevent this from happening in the future.
Thank you for choosing HART, and letting us know how our service affected your day.