Why wasn't this called in, then posted to alert others and to have a record it was called in? Hopefully the delay in getting this taken care of doesn't cause a serious accident. When this topic is chosen the following appears.
If there is a problem with a Traffic Signal, please call the Transportation, Traffic and Parking Department directly at (203) 946-8075 between 9 am and 5 pm, M -F or call the New Haven Police Department after hours or on weekends at (203) 946-6316
You knowledge this safety issue around 18 hours after it was posted. A delay in getting something like this taken care of can cause a serious accident. Please in the future tell people to follow the proper procedure to report safety issues which See Click Fix states which is the following If there is a problem with a Traffic Signal, please call the Transportation, Traffic and Parking Department directly at (203) 946-8075 between 9 am and 5 pm, M -F or call the New Haven Police Department after hours or on weekends at (203) 946-6316. After following this procedure one can post to alert others and to have a record it was called in.
Hi XYZ, we internally include the language you are referencing at the time of posting, but it's an interesting suggestion to reinforce this messaging at the time of acknowledgement for future occurrences. We'll see what we can come up with.
Transportation
Thank you. Also at the time of posting and afterwards it should mention after calling one can post to alert others and to have a record it was called in
7 Comments
XYZ (Registered User)
If there is a problem with a Traffic Signal, please call the Transportation, Traffic and Parking Department directly at (203) 946-8075 between 9 am and 5 pm, M -F or call the New Haven Police Department after hours or on weekends at (203) 946-6316
Acknowledged Manager of Operations, Process Improvement - Transportation, Traffic, & Parking (Verified Official)
XYZ (Registered User)
Manager of Operations, Process Improvement - Transportation, Traffic, & Parking (Verified Official)
XYZ (Registered User)
Thank you. Also at the time of posting and afterwards it should mention after calling one can post to alert others and to have a record it was called in
Closed Department of Transportation, Traffic and Parking (Verified Official)
angelibruck@aol.com (Registered User)