A cable wire fell 5 weeks ago into our driveway and road. Not knowing if it was a live wire, I called Eversource. They came out later that night to temporarily put it on the side of the house and get it out of the street, but it is still hanging low and not properly fixed. Frontier needs to fix it. Have called Frontier half a dozen times and they still haven't come out. How do I finally get this fixed?!