Description
Said he spoke with Santek two weeks ago and request a recycle cart because he never had one. Please make sure this happens asap
also asked...
Q. Cart missing or broken?
A. Yes
A. Yes
Q. Other problem or complaint?
A. No Answer Given
A. No Answer Given
Q. Do you want Santek to return for the missed pick up today?
A. No Answer Given
A. No Answer Given
3 Comments
Administrative Services Supervisor - Public Works (Registered User)
Acknowledged Administrative Services Supervisor - Public Works (Registered User)
Thank you for submitting your request to My Hoover Connect. The City of Hoover contracts with Santek Waste Services for garbage and recycling collection. We will submit your request immediately to Santek Waste Services. If the request volume is large, it may take three to five business days for the bin to be delivered and/or repaired. You will need to leave your broken bin in a place visible to the crew and close to the curb by tomorrow at 7:00 AM. If you wish to find out the status of your request, please contact Santek Waste Services at (205) 631-1313 or WSAL@santekenviro.com.
Please notify us by updating or closing this ticket once your issue is resolved. Otherwise, your request will remain open for 3 days to allow for notifications and then closed.
Hoover Public Works (205) 444-7543
Closed Administrative Services Supervisor - Public Works (Registered User)