Thank you for reporting the issue, we have tested the water and have determined that it is ground water that is leaching from the homeowners property . Thank you once again.

Thanks for the quick response, my question now is how do we divert this ground water to a catch basin closer to the house that it’s coming from. Or does another catch basin or 2 need to be installed. Applying salt to the ice is a temporary fix to the ice situation, this area of road is wet/ flooded year round.

PW Utilities Superintendent assigned this issue to City Engineer

Steve, I have forwarded this ticket to our Engineering Dept so they can look into the issue more and see if additional catch basins are needed on the street. Thank you.

Thanks for submitting your request. We look to resolve it soon.

Letter has been sent to property owner to eliminate ditch and discharge of water to road. Thanks for helping make New Britain a great place to live and work.

Has there been a response from the property owner

The City replaced the missing section of curb and we have spoken to the property owner. They will be filling in the ditch weather permitting and we will continue to monitor the flow of water into the street to see if additional measures are needed.

We have been coordinating with the property owner to get permission to install a yard drain. Once the agreements are signed, the city will install a yard drain that the owner will be responsible for maintaining.

Drain was installed last week to keep water out of road and prevent icing in the winter

Thanks for fixing this request!

Thank you very much for your response and fix, this was done with extreme satisfaction to not just me the complainant, everyone in the vicinity of this issue.
Job well done.