Description
I wish to commend and compliment Driver 2949 of Route 45, who today observed a senior patron struggling to get to the bus stop. The Driver considerately stopped ahead of the patron on the sidewalk,before the designated bus stop ,allowed her to compose herself then proceeded on the route. Both the patron and I complimented her consideration and kindness and wanted Hartline to be aware of the thoughtfulness,professionalism,and compassion of this Driver. Thank you,Joan Jean-Pierre
also asked...
Q. Direction of Travel: (type NA if not applicable)
A. na
A. na
Q. Location or Route # (type NA if not applicable)
A. #45
A. #45
6 Comments
zHART Customer Service - DO NOT ASSIGN REQUESTS (Verified Official)
Customer Service-Carlos (Registered User)
Customer Service-Carlos (Registered User)
Acknowledged Paratransit - Judith (Verified Official)
Thanks for taking your time to let us know about your wonderful experience. We will send your note to the department manager today.
You truly made our day!
Your HART Customer Service Team
Paratransit - Judith (Verified Official)
Closed Bus Operations Manager (Verified Official)
Thank you for the commendation. This will definitely be passed along to the Operator. It is always great hearing positive comments about the work our Operators do each day.
Thank you again,
Transportation Manager