Description

I want to give a commendation to Dee. I was lucky enough to have dealt with her 2 times today. One with issues with students to get them to the correct bus route and Dee was calm and professional and worked the routing issue with me. Then at 6PM I called to help my mom on her HARTPlus and I got Dee again and as she was this afternoon, she was the same nice lady at 6PM. As I know, people in customer service tend to change throughout the day. Dee was wonderful and caring. I want you to know this and let someone know that the way Dee was with me, that is what we expect from customer service.