Q. Do you still have water in your basement or has it receded?
A. No, there is still water in my basement
Q. What type of home do you have?
A. Multi Family
Q. Do you own or rent your home?
Q. What type of insurance do you have for your home?
Q. Is there a hole or depression outside?
Q. Has flooding occurred in your home before?
A. Yes, multiple times a year
Q. Are your gutter downspouts directly connected to the sewer, or do they splash to your yard?
A. Connected to Sewer
Q. Is water dirty or clear?
Q. How many inches of water in basement?
Q. Has the water gone beyond the basement into the 1st level?
Q. How many inches of water in the 1st level of your home?
Q. Where is water coming from? (wall, drain, tub, etc.)
Q. Are there seniors or disabled living in the house?
Q. Is this a basement or a crawl space?
Q. Is this basement a living area? (finished basement)