The town's management of SeeClickFix is a failure and a waste of taxpayer dollars. There are currently 159 open issues with
another 100 of them not even acknowledged. Some issues have been open for over a year. Since the software implementation, the town only has an 82% closure rate with many of the issues being passed on (It's not our responsibility - It's the state, the utility, etc.).
Let's please add this to an upcoming BoS meeting so that a discussion can be had on how to drastically improve this. We need better accountability, training, and support by/for town staff.