Description
The town's management of SeeClickFix is a failure and a waste of taxpayer dollars. There are currently 159 open issues with
another 100 of them not even acknowledged. Some issues have been open for over a year. Since the software implementation, the town only has an 82% closure rate with many of the issues being passed on (It's not our responsibility - It's the state, the utility, etc.).
Let's please add this to an upcoming BoS meeting so that a discussion can be had on how to drastically improve this. We need better accountability, training, and support by/for town staff.
5 Comments
Bob Hassinger (Registered User)
DKB1135 (Registered User)
Town Administrator's Office (Registered User)
Acknowledged Town Administrator's Office (Registered User)
Thank you for reporting your concern to the Town of Grafton via See, Click, Fix. We have reviewed the information you provided our staff and will be investigating this issue further. The Town of Grafton staff will provide regular updates here as we work towards resolving this issue. You will be notified via email about our progress. Thank you again for helping us improve our community!
Thank you for your concern, this issue has been received by our department. We will look into this issue further and resolve it accordingly.
Mackin (Registered User)