Good job! Let’s get this fixed. No reason for this in the middle of Midtown.

Last time I talked to the store manager, he said it is the COH's responsibility. I told him that once sidewalls are finished from the development stage,the maintenance belongs to the resident. That may not apply to commercial facilities. However, it has never been fixed since I first reported it. Now I walk with cane recovering from total hip replacement surgery. This situation for me is a disaster waiting to happen. Thanks for weighing in.

Thank you for taking the time to report a service request to the Midtown Management District. Your request has been successfully submitted and will be reviewed by a member of our staff shortly. As we work towards resolving your concern, you will receive new email notifications about the status of your request.

Hi Phillip, Per 311 it is the resident responsibility ie Randall's, Here are 3 numbers to Right of Way and Public Works with the city. 832-395-3118, 832-395-2966 and 832-394-9122 I have tried them all and no luck. I'm submitting another 311 ticket to have one of those entities look into it.

Thank you for contacting the City of Houston 311 Help & Information center. We have created a Service Request for "Restoration Due To Utility Work" and assigned it Reference Number 101003426648.

There are several work processes for "Restoration Due To Utility Work" that could follow. First, we will investigate and evaluate the situation you reported. Next, if work is warranted, we may complete it under the Service Request you created. However, if a different Type request is required to address your concern, we will reclassify your request. That is, we may Close your original Service Request, and Open a new Service Request.

You can follow your Service Request here: http://mycity.houstontx.gov/mycityapps/311_current_case_finder_URL_test.html?URLCaseNo=101003426648
(link available 2 hours after case creation)

To follow the progress of your Service Request and any related requests, please see the Service Request map at www.houston311.org. The Service Request map on the first page shows most Open Service Requests (Red dots) as well as those that have been closed within the past 7 days (Blue dots). Zoom in to your neighborhood, or enter an address or Reference # in the map's search box; then click the dot and view its details.

A few notes regarding the SeeClickFix website:
1. SeeClickFix is a private company. Their website is not an official City of Houston site.
2. Once a Service Requests is closed within the Houston 311 System, the Service Request is automatically "Closed" on the SeeClickFix website.
3. Re-Opening a Service Request only opens the SeeClickFix issue for comments on their website. It does not re-open the Service Request within the City of Houston's 311 system.

For more information, please call 311. (If outside Houston, dial 713-837-0311.)

Thank you again for contacting the City of Houston 311 Help & Information center.

I'm happy to report. Randall's store manager had called me to let me know that they finally have started repair on the paver stone sidewalk. Thanks in advance.

Your service request has been resolved by the Midtown Management District. Please see below for more information about the status of your request. Thank you again for submitting your report.