Feedback on Staff or Service - Recycling and Glass Archived

530 Ponce De Leon Pl Decatur, Georgia Show on Map Hide Map
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Reporter

Issue ID:

5676717

Submitted To:

City of Decatur

Category:

Feedback on Staff or Service

Viewed:

81 times

Neighborhood:

Decatur

Reported via:

http://www.decaturga.com

Reported:

on

Description

This is a picture of my neighbor's recycling can today after it was picked up. I understand that glass is picked up separately and that my neighbor may not realize this, but this does not seem like a logical place to put the glass. It should be placed on the grass or yard instead, laying down, so that it will not roll into the street and break.

I have seen a number of people post similar things, and I have a few suggestions. First, staff should have a pile of flyers with info on glass collection (could also include info on other issues that happen besides this) and should leave it at any houses where this is done, to ensure that residents understand. Second, if they notice that there is glass in the bin before they tip it, they should not collect the recycling that week - simply leave it, along with the flyer. Third, come up with a policy for what to do when glass is noticed after tipping the bin. If you have flyers, then I dont see any reason why you couldnt just put the glass back into the same bin. The resident will then know why it happened, whereas if you did that today, they'd be more likely to just be confused.

I really appreciate our city workers and certainly imagine that their job is not always easy, and I think for this issue, the city needs to help come up with a solution to make things better for them and for residents.


7 Comments

  • City of Decatur - P Merriss (Registered User)

  • City of Decatur- M Roark (Verified Official)

  • Acknowledged City of Decatur- M Roark (Verified Official)

  • Shawn (Registered User)

  • Closed Decatur Public Works - S Woodson (Verified Official)

  • Decatur Public Works - S Woodson (Verified Official)

  • Shawn (Registered User)

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