Description
The operator for the HARTPlus knocked on my door and when I opened the door I turned around to get my bag and I fell and hurt my arm. The driver came into my house and tried by herself to pick me up and she was unable to. She stayed with me while I called my son and when he got there the both of them struggle to get me up off the floor but was able to get me up. If it was not for her staying with me while my son arrived, he by himself would not have been able to get me up off the floor. I want her and HART to know how much I appreciate her and may God bless her. She could have just not did anything but she was going to do the right thing. I really appreciate her for everything she did and HART needs to know that.
4 Comments
zHART Customer Service - DO NOT ASSIGN REQUESTS (Verified Official)
Godkänd Paratransit - Judith (Verified Official)
Thanks for taking your time to let us know about your wonderful experience. We will send your note to the department manager today.
You truly made our day!
Your HART Customer Service Team
Paratransit - Judith (Verified Official)
Stängt Van Operations Manager (Verified Official)
Your comments have been shared with the team. Thanks for taking your time to let us know about your wonderful experience. You truly made our day!
Thanks,
HART Customer Service