The 311GNV case has been closed because the Code Enforcement Department now has a case opened on it in our system and it is being investigated and handled through our department. That is why we give the information about the Code Enforcement Officer who is now handling the case and how you can contact them to find out what is going on with their investigation. The case’s status can also, be followed online at http://cityofgainesville.org/CodeEnforcement.aspx by clicking on "Case Status." It being closed thru 311GNV only means that it has been received by the City and has been referred to the correct department for further investigation.
Thank you for using 311GNV to notify the City of Gainesville of this issue. The issue reported is being investigated by the Code Enforcement Division. Case Number CE-_19-00992 will be managed by Code Enforcement Officer Denise Mcmillan, who may be reached at 352-393-8478, or by email at mcmillansd@cityofgainesville.org. The case’s status can be followed online at http://cityofgainesville.org/CodeEnforcement.aspx by clicking on "Case Status."

Thanks for fixing this request!