Description
I received an automated call at 14:22 telling me that my van would arrive in ten minutes, but it didn't arrive until 15:06 and as a result I was late for work. A friend ended up picking me up and taking me to work but I can't be late for work.
4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged zCustomer Service-Tony (Verified Official)
Sincerely,
Your HART Customer Service Team!
zCustomer Service-Tony (Verified Official)
Closed Van Operations Manager (Verified Official)
I want to take a moment to thank you for contacting HART, and sharing your experience. I understand that we did not meet your expectations, and for that, I am sorry.
I am always looking for ways to improve our service, and customer feedback is essential in this process. I shared your words with the team to prevent this from happening in the future.
Thank you for choosing HART, and letting us know how our service affected your day.