“Thank you for supporting The City of New Britain in addressing blight conditions. We have received your complaint and opened a case based on the information you provided and will be conducting an investigation. Additional information regarding your complaint is available at: http://viewnforce.cloudapp.net/LoginPage.aspx?timeout=1&tid=17. Once you have navigated to our case management database use the case number(s) C-19-7413. Thanks for helping make New Britain a great place to live and work.