Beschreibung
Route 14 scheduled at 5:50 a.m.-arrived 3 minutes early leaving 3 of us behind. Two more left at the next stop. Driver always trying to avoid a red light. Needs to watch for riders coming off other buses and not be in such a rush and rude.
4 Kommentierens
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verifizierter Beamter)</small>
Anerkannt zCustomer Service, German (Registrierter Benutzer)
Thank you for bringing this to our attention. HART is looking into the situation you reported, and we will conduct an investigation to address this issue and take any appropriate action to obtain a resolution on this matter.
If you need immediate assistance, please give us a call at 813-254-4278.
Sincerely,
Your HART Customer Service Team!
Melody Betlem (Registrierter Benutzer)
Geschlossen Bus Operations Manager (Verifizierter Beamter)
A supervisor met with the operator, discussed this report, and reviewed operating procedures.
Thank you for reaching out and letting us know about your experience,
HART Customer Service