Description
I boarded van with my granddaughter and the van smelled like urine. I told operator John he didn't say anything. He then turned on the air conditioner and mentioned he could smell it also. He told me if called it in they would pull the van and make us late to our destination.
4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged zCustomer Service, German (Registered User)
Thanks for reaching out to HART. We regret to hear your frustration. We need several details to be able to help you out. When you have a moment, please reply to this message, or contact HART Customer Service with the following information:
· Route #
· Unit #
Thank you,
HART Customer Service
813-254-4278
Customer Service Manager - Kemly Green (Verified Official)
Closed Maintenance Vehicles Manager (Verified Official)
Thanks for reaching out to HART. We regret to hear your frustration. We need several details to be able to help you out. When you have a moment, please reply to this message, or contact HART Customer Service with the following information:
· Incident Locations (include a bus stop # If available)
· Direction of Travel
· Route #
· Unit #
· Incident date and time
Thank you,
HART Customer Service
813-254-4278