HART Commendation Archived

N Armenia Ave & W Kennedy Blvd Tampa, FL, 33609, USA Show on Map Hide Map
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Issue ID:

6024041

Submitted To:

HART

Category:

Commendation - Bus Operators

Viewed:

79 times

Neighborhood:

Courier City

Reported:

on

Description

I am unable to see, and the operator dropped me off at the wrong stop. When I called into Customer Service, fortunately German answered to phone. As a prior bus operator and a professional customer service rep I knew he would be able to help me.
I did not know where I was, with the little information I gave German, he was able to know where I was and gave me detailed instructions on how to find my destination. He stayed on the phone with me for a long time to make sure I was ok. he even explained to me which street crossing button to press. German saved my life.


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