Description

This afternoon (6/28 at 4:45pm), I wanted off CAT Bus 16 - Bus 1256 (inbound) at the stop on Saint Mary's just before Hillsborough St. I rang the bell and when she stopped I was at the book door, I screamed "Back Door PLEASE!" and she just sat there, so I yelled louder "BACK DOOR PLEASE!" and she just looked up in the mirror and sat there. Other people on the bus were yelling back door and she looked up at me in the mirror again. I finally just walked up to the front with a heavy bag of groceries having to maneuver around a full bus with people having to even stand in the aisle. I told her "Thank you" as I exited. This bus driver has an attitude with people. This is my first time I have experience it, but she has attitude with people often. She heard me, she looked in the mirror. She is often rude to people, more often to latino and white people. I think she needs some diversity and customer training. When you work at the University and are lucky enough to be on a CAT route where going to and from work is not ridiculous, it makes you want to stop riding the bus and start driving again when you have to experience the nasty attitude of someone who obviously hates her job (and in my opinion, white and latino people).