Public Works has received your street repair request (#19-06-0118) and assigned it to our street repair unit. We receive hundreds of these requests per year on virtually every stretch of Alameda's 125 miles of streets, and your electronic submission goes a long way to helping you and Public Works track the request.

Alameda's streets suffer from at least $25 million in deferred maintenance resulting from years of underinvestment. While Alameda has been fortunate to be able to pave more than 15 miles of street in the past three years, many of Alameda's streets, especially those that are not the busiest arterials, remain in poor condition and may explain the cause of the service you have requested.

If your request is to have a pothole filled, the request will be forwarded to Public Works Streets Supervisor Todd Williams. Public Works maintenance workers will typically fill the pothole within 30 days of the request's receipt. Please remember that filling potholes are temporary repairs.

If your request is to have a larger street repair, including to curb/gutter or a ponding issue, this process might require the street be re-paved, which can take much longer. For more information on Alameda's 5-year paving plan, please see https://alamedaca.gov/public-works/public-works-key-documents and scroll down to the 5 Year Resurfacing Plan under Other Key Documents. This is updated once every two years and is based on the condition of the pavement and coordination with various utilities.

The more complicated street repair requests are routed for evaluation by Public Works Project Manager Trung Nguyen. These requests help Trung recommend which streets to place on the 5-year Resurfacing Plan, which is driven largely by the condition of our streets and funding constraints.

Either way, you should receive an email with an update on the service request within the next 30 days. If you don't hear from us, please call 510-747-7900 and ask for either Todd or Trung.

Thank you in advance for your help (and patience) in maintaining Alameda's streets.

Thank you for taking the time to report the standing water in the middle of the street at 3015 Central Ave. I did speak with EBMUD today and they will be sending out someone to investigate the line this afternoon. Apparently, according to "Tracy" from EBMUD emergency line, there was a crew that was dispatched sometime in April but they did not find anything. I will contact Tracy again tomorrow to see what the results of latest investigation into this matter are. Should anything change, please feel free to contact Public Works in the meantime. Sincerely,
Todd Williams
City of Alameda
(510) 747-7930

Thank you! If could simply be groundwater, but the fact that water is seeping up through the pavement at the precise location of the indentation suggests something is undermining the street in that location and a sinkhole or similar is headed our way in the longterm. I appreciate the city's responsiveness to the issue and look forward to learning more.

This issue has been referred to EBMUD. They will make the repair between 7-21 business days. Closing request out on our records.

Thank you for submitting this request (#19-06-0118). It has been addressed and is now closed.