Following.

Still not resolved. Escalate?

We just inquired about the status of this repair, escalating it to the Public Works Department. Thanks for the update!

Still no sign of activity.

Thanks for the update! We have not received a response, we're reaching back out to Public Works now. We'll provide an update once we get a response. We sincerely apologize for the delay in your request.

Service request #1149637647, dated 7/8/19 for a broken sidewalk in park is only a few steps away. Can both these be project managed at the same time? This sidewalk fix was first requested on 4/30/18. Escalate and project manage together to save on my tax dollars?

We will ensure we continue to address this repair with the Public Works Department until completely rectified. We appreciate you keeping us informed!