Thank you for reporting your request to My Hoover Connect. It is being reviewed and routed to the correct department. We will follow up with updates soon and we ask that you close your request once your satisfied with it's outcome. Thanks.

Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work. If by chance your request was not fulfilled (we are allowing 10 days for you to notify us on unfulfilled Request) please open a new request and choose the category "Complaint: Santek" and we will work to resolve the issue within 24 hours. We would appreciate your help in closing your request once it has been satisfied. You may also just call me for expedited resolution. Again, Thanks for using My Hoover Connect. Robin Mangino 205-739-7311