It's 3657 Pine Forest Rd. I corrected it above but the system must have changed it back to the find location address.

Garbage was picked-up by driver on Route 136 (8.7.19)

It was there today at 2pm on 8/8/19 at 3657 Pine Forest Rd. The system changed my address that I added to the ticket. If my trash is still there, I'll send you another picture of the trash.

I put in another work order for the correct address. Our driver only picks up the cart(s) that we provide. Macon-Bibb driver will pick up the personal cans. Make sure in the future you put trash in the regular cart & recycle in the recycle cart.

I am disabled and I can't hardly move the full trashcans. I will have to fill a ADA justice department complaint since they are requiring a $25 letter from the doctor that the ADA laws doesn't say that it has to be provided. The ADA law just says that the accommodation has to be requested. I have a PERMANENT disability and a Permanent disability TAG on my car but the city of Macon harrassess the disabled people.

Could your doctor office missed understood what you were asking for because our office has never heard of a doctor charging the patient for a letter stating they are disable.

Every time in the past that I have asked for a letter, I have been charged $25 for the transcribing and typing of the letter by the staff and I haven't asked recently because of the history of charging me for the work that is involved with the letter. I have a permanent handicapped tag that the doctor marked me as unable to walk further than 200 feet. Some days I can't walk but 25-50 feet before my back goes out. The ADA laws doesn't require a doctor to write a letter. It just says that you have to request the accommodation. I think I will request the accommodation without any letter and see what they do so I will have proof for the justice department.

We require a letter from your doctor because the public will take advantage of this service if we did not require a letter. Your regular physician can write this letter an fax it to our office. Our fax number (478) 742-8943.

I will be asking for a letter. If I get charged for it, then I will have to file a justice department complaint because I do have a permanent handicapped parking tag and I am on Permanent disability with social security disability. I will be first filing a request using my disabled tag. You may require the letter but you are violating the ADA laws. Do you realize that there are no 27 feet wide single handicapped parking spots in the entire city of Macon. The lawyers building tried to make their spot 27 feet wide by taking a vehicle lane but it's dangerous to try to use that assess aisle. The justice department will take it because it involves the entire city. Sidewalks blocked, no sidewalks to grocery stores from residential area as required by ADA, etc... You don't even have emergency public TTY available and no signage of any disability accommodation. Even the move your car every 3 hrs from the only spot available is against the ADA. The city that won't accommodate the disabled people claims that they need letters for other accommodation not being given.

Administrative close of issue due to lack of response for requested information.

I have sent a message to my doctor, but they are always slow at responding to the messages. I forgot to ask at my last doctors appointment because the doctor got a call right after asking me if I needed any help with anything and he stayed on the phone for at least 15 minutes, so I forgot by the time he came back to the room. I will try to take a list of things I need. I probably will have to include this in my justice department complaint since the city doesn't have any 27 FOOT SINGLE handicapped parking spots and even sidewalks are blocked all over the city, etc... Even the lawyers building tries to get their handicapped parking spot to be 27 feet but the assess aisle is a lane in the road that cars jump over into. It's not a safe 27 FOOT SINGLE handicapped parking spot. It's the only one that measures 27 FOOT in the entire city and it's not really legal as it's dangerous. Most of you working today in the government will eventually get older and disabled. We will hope that future employees of the city will accommodate you. You reap what you sow.

Ask for your doctor nurse, she will be the one that handles this for you. I'm not sure which doctor you are trying to get this letter from, but your regular physician can also do this for you if they are easier to contact than your other doctor. Have them them to fax the letter to (478) 742-8943. We need this letter from your doctor in order for us to come onto your property. I'm sorry you are having such a hard time getting this letter but by chance would your neighbor be willing to help you getting your cart to the road until you can get this letter to us by chance?

I sent another email to the doctors office yesterday. I have another appointment in November and if they consider it not to be an emergency, I usually have to tell the doctor when I see him. My father has been helping me when I can't get it out to the side of the road. I am morbidly obese at 331lbs and I have several MRIs of ruptured discs at L5 to S1. My back goes out alot and I can't hardly walk or keep my balance. The ADA laws doesn't require any letter from the doctor. You are violating the ADA laws each and every time you are requesting a letter from the doctor. I can get it out like once every two or three months and I have had to leave it out on the side of the road empty for weeks and I have to take the bag of trash in my car and drive it to the trashcan. I have a PERMANENT disability placard and disability tag with cannot walk more than 200 feet marked on it, that I gave to the drivers license department and they scanned it into the system. Disability just gets worse as you get older, it doesn't get better. You should eyeball each person requesting. It's a balance issue for me too. I weigh so much, that I have a hard time with the weight of the trashcan in addition to my heavy weight. I am going deaf in addition to the ruptured discs and arthritis and obesity. It's why I have just been emailing the doctor. The staff will eventually respond to the email I sent. Dr. Brooks is the one who gave me the permant disability tag and placard. But he is busy with patients all day and it takes time to get other stuff done around him seeing the patients. But the city of Macon doesn't abide by the ADA laws. No 27 feet ADA handicapped parking spots in the city of Macon except for the fake one next to the lawyers building across from the courthouse. Sidewalks blocked by telephone poles, mailboxes, trashcans, sunken water meters, etc... No required sidewalks going from local residential areas to the local grocery store as required by the ADA. No benches going to the bathroom area of tatnall square park bathroom areas. Tatnall square park is marked as it would be for a two adjoined handicapped parking spots but only one spot has a handicapped parking emblem so it's supposed to be 27 FOOT wide and two assess aisles on each side of the 11 foot parking spot for 8ft x 11ftx 8ft but it's not LEGALLY marked. I mean nothing is LEGALLY marked in Macon GA except for 1 Kroger's store and the walmarts. Even Chick fil a blocks the handicapped people who have wheelchair caddies attached to the back of the vehicle. If they parked at chick fil a, their wheelchair caddy probably will be damaged as it would block the drive thru lane. So I notice that the disabled people can't park at chick fil a that much anymore. It's a shame. There are supposed to be public TTY available using innocaption tty closed captioning service with signs up telling you where they are available for the city of Macon. Even the post office won't have drive thru windows for the disabled people and elderly. I am working on the justice department complaint as it is a really long complaint and they should take it, since it's the entire city and not just one item or thing. Anyone in the city that you complain too considers every violation to be a MINOR infraction but they are actually Major infractions for the disabled people who don't have the required accommodation and what is provided is hard to use and makes it slower to get where you need to go. The move your car from the ONLY disabled parking spot AVAILABLE every 3 hrs is a violation too when it takes 30 minutes just to get where you need to go because the handicapped parking spots are at the corners of the road downtown but the places the disabled people need to go are located in the middle section of the road. I mean these are severe violations. There are alot more violations, but you can see just these are severe because of the number of violations.