Dear Sir/Madam:

This email is in response to your online service request, your service request is #308041. For future reference, you can report problems directly to the Public Works Agency Call Center at pwacallcenter@oaklandnet.com, www.oaklandpw.com, or 510-615-5566.

If you have any further questions, please feel free to contact the Public Works Agency Call Center, Monday-Friday, 8:00AM-4:30PM.

Thank you,
Michelle Hoang
Public Service Representative
7101 Edgewater Drive, Building Two
Oakland, CA 94621
(510) 615-5525 - Voicemail
(510) 615-5566 - Hotline

Dear SeeClickFix User:

Thank you for reporting your Oakland issue through SeeClickFix. Oakland and SeeClickFix are working on a new partnership. Please be advised that this is a system generated closure notice because your issue was reported more than 12 months ago. If you believe that the problem still exists, please create a new request in SeeClickFix (www.seeclickfix.com) or contact the City of Oakland, Public Works Agency, Call Center at (510) 615-5566 or pwacallcenter@oaklandnet.com.

Facts About Oakland's Infrastructure - Streets & Sidewalks
(from http://www2.oaklandnet.com/Government/o/PWA/s/SST/index.htm)

- Oakland’s streets are a network of 2,300 lane miles.
- Oakland Streets Fact Sheet has updated information about pavement conditions and funding: http://www2.oaklandnet.com/oakca/groups/pwa/documents/report/oak029773.pdf
- The streets are currently on an 85-year resurfacing cycle, which means a street will be resurfaced once in your lifetime. The industry standard is a 25-year cycle.
- 39% of streets are in Good to Excellent condition; 38% in Fair condition; and 23% in Poor condition.
- There are also 1,120 miles of linear sidewalk, which is the distance from Oakland to El Paso, TX, and 150 blocks of pedestrian pathways.
- Property owners are responsible for maintaining the sidewalks adjacent to their property, unless damaged from one of 38,400 city-owned street trees.