Description
8 years ago I requested a shield for our alley light that shines directly in our young sons room. It took me a year to get it installed. Duke energy is upgrading to LED bulbs. They left the shield off. When the contractor came to replace the shield he said there was no record of a prior shield. So did the original installer not record the shield or did the LED contractor not report it when he failed to put it back. Guess I will never know. The contractor said I needed to contact the city. On Clickit I now see that the new bulbs are causing lots off issues due to being brighter and Duke isn't going to install any shields until all the lights have been upgraded sometime in 2020.
also asked...
Q. What type of Streetlight Issue are you reporting?
A. Other streetlight issue
A. Other streetlight issue
Q. Where is the light located? Please provide the closest address or any other cross street description:
A. 235 21st Ave Se
A. 235 21st Ave Se
Q. Pole Number or any other identifying marking:
A. B25887
A. B25887
Q. Additional comments or description of issue:
A. No Answer Given
A. No Answer Given
4 Comments
Acknowledged Customer Support (Verified Official)
Update from Engineering: Thank you for your post. As you know, Duke Energy is currently in the process of converting all their street lights to higher efficiency LED technology. The conversion project started in June 2018 and is on track to be completed sometime in the summer of 2020.
Some of Duke’s original incandescent streetlights had custom shields before they were converted to LED, and we are working with Duke to identify those lights so that the new LED versions can again be shielded.
Additionally, some of Duke’s newly converted LED lights need to be focused or redirected from spreading onto neighboring properties, and again we are working with Duke to identify those lights so that modified equipment can be ordered, manufactured, and installed. This process takes time, at least 4 to 6 weeks in some cases. We have made note of your location and your request and will include it with the others that we are relaying to Duke.
We appreciate your help and your patience as we work with Duke Energy to improve the lighting throughout our city. Thank you again for your post.
Phred (Registered User)
Thanks Again.
Closed Engineering 0 (Registered User)
Phred (Registered User)