Complaint: Santek (WSAL) Archived

1130 Cahaba River Est Hoover 35244, United States • Show on Map Hide Map

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Reporter

Jeff Jones

Issue ID:

6490414

Submitted To:

Hoover, AL

Category:

Missed Recycle Pick Up

Viewed:

58 times

Neighborhood:

Hoover

Reported:

on 08/16/2019

Description

Missed pickup again today.

Nearby Issues

6 Comments

Acknowledged Administrative Services Supervisor - Public Works (Registered User)

Thank you for using My Hoover Connect. We have scheduled your item(s) for pick up. Place at the curb prior to 7:00 AM tomorrow and allow several days for pick up. Due to the high volume of requests, we are asking that you notify us when your item(s) have been removed or close your request on line or in the app. ( Notice the Change Status button at the bottom of the app, click and choose close). You may also notify us to close the ticket once your issue is resolved. Otherwise, your request will remain open for 5 days to allow for notifications and then it will be closed. Hoover Public Works: (205) 444-7543

08/19/2019 · Flag Flagged
Closed Administrative Services Supervisor - Public Works (Registered User)

Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work. If by chance your request was not fulfilled (we are allowing 5 days for you to notify us on unfulfilled Request) please open a new request and choose the category "Complaint: Santek" and we will work to resolve the issue within 24 hours. We would appreciate your help in closing your request once it has been satisfied. Again, Thanks for using My Hoover Connect. Robin Mangino 205-739-7311

09/23/2019 · Flag Flagged
Reopened Jeff Jones (Registered User)

It has still not been picked up.Still as full as last week,

09/23/2019 · Flag Flagged
Administrative Services Supervisor - Public Works (Registered User)

Administrative Services Supervisor - Public Works assigned this issue to Kemp General Manager Santek

09/23/2019 · Flag Flagged
Acknowledged Administrative Assistant - Public Works (Verified Official)

We have turned in your complaint to Santek (Waste Services of Alabama) for review. Generally, we hope to have this issue resolved within 24 hours. Please call 205-444-7543 with any questions.

09/23/2019 · Flag Flagged
Closed Danny Pace (Registered User)

Work Complete. Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work.

09/26/2019 · Flag Flagged

Hoover, Alabama [Change location]

Complaint: Santek (WSAL) Archived

Issue ID:

Submitted To:

Category:

Viewed:

Neighborhood:

Reported:

Description

Nearby Issues

6 Comments

Acknowledged Administrative Services Supervisor - Public Works (Registered User)

Closed Administrative Services Supervisor - Public Works (Registered User)

Reopened Jeff Jones (Registered User)

Administrative Services Supervisor - Public Works (Registered User)

Acknowledged Administrative Assistant - Public Works (Verified Official)

Closed Danny Pace (Registered User)

Comments are closed for archived issues.

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Hoover, Alabama [Change location]

Attribution

Issue ID:

Submitted To:

Category:

Viewed:

Neighborhood:

Reported:

Description

Nearby Issues

6 Comments

Acknowledged Administrative Services Supervisor - Public Works (Registered User)

Closed Administrative Services Supervisor - Public Works (Registered User)

Reopened Jeff Jones (Registered User)

Administrative Services Supervisor - Public Works (Registered User)

Acknowledged Administrative Assistant - Public Works (Verified Official)

Closed Danny Pace (Registered User)

Comments are closed for archived issues.

Photos and Videos

5

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