We are closing request that remain open from March. Please just re-open if your request has not been satisfied. We are unable to look at all the request in the system at this time due to the excessive amount of open request and the high demand for bulky pick ups. Please do not take us closing an unsatisfied request personal. We are just attempting to clean up the system and meet demands. Thanks for your understanding at this time. You can also email me at robin.mangino@hooveralabama.gov and I will re-open your request for you.