This location is not maintained by the City of Raleigh. We will close this inquiry at this time, as only the City uses SeeClickFix to track issues in our area.

If you wish to follow-up directly:
- Street issues / potholes / trash on highway: NCDOT (https://apps.dot.state.nc.us/ContactUS/PostComment.aspx?Unit=Division_5
- Wires: Duke Energy Progress (https://www.progress-energy.com/app/OutageEntry/default.aspx); AT&T (800-222-0300); Time Warner Cable (919-348-2853)
- Streetlights: Duke Energy Progress (https://www.progress-energy.com/app/OutageEntry/default.aspx)

Email sent to Commissioner Dr. James West about this issue.

The construction company working on Emma Conn School on Brookside Drive has caused asphalt failures (big pothole) at 1220–1418 Brookside Dr Raleigh 27604. It has caused damage to at least 2 cars (see below from Raleigh's SeeClickFix website).

"Description
On Brookside Drive in front of the Conn Elementary School construction zone, there are two very large, deep holes in the road. These are clearly man made holes, construction related. There were no cones, no warning sign, no covers put over these holes. I hit them going 35mph (the posted speed limit) at 9:45pm on Sunday October 13th - it was very dark and had been raining, making visibility worse. I have a bulge in my front passenger side tire because of the negligence of the construction company that did not cover or put warning cones out. When we returned to the scene to take pictures, there was another lady there whose front passenger side tire was completely blown because she hit the same hole. She moved orange cones out into the holes to prevent other drivers from hitting it and causing damage to their tires/cars. I have her name and phone number to corroborate the story."

The city of Raleigh was no help. They just said "Not our problem".

Since the construction caused the damage and did not do anything to warn people, seems like the construction company should pay for the damages. At the least this company should not be getting tax dollars to damage our infrastructure. I don't know who to contact with the County to address this issue. Can you find out?

Helen Tart919-428-5126

Thank you for contacting the City of Raleigh. Your service request ID is #544301. We will be posting additional updates about your request as we have them.

I just spoke with NCDOT - they said this was a City of Raleigh street. Thank you for reopening the request. We have also put in a call and left a voicemail with the gentleman who is supervisor of the construction site. His name is Cameron.
Also, it’s worth noting that it is now covered.

Not sure how to contact Rachel C but I got a response from Corey Branch with the following information:
Hi Ms. Tart,
I suggest that you contact the City Attorney's Office who can assist you with filing a claim. The number is (919)996-6560.

If I can be of additional assistance, please feel free to contact me.
Best,
Brenda

Brenda Hunt
Raleigh City Council Office
Policy Analyst
(919) 996-4667 (direct)

Thank you Helen! Currently waiting to hear back from the owner of the construction company. Cameron called back and was very nice. If they refuse to pay for my new tire and front end alignment, I will certainly put in a claim with the City Attorney’s Office.

This location is not maintained by the City of Raleigh. We will close this inquiry at this time, as only the City uses SeeClickFix to track issues in our area.

If you wish to follow-up directly:
- Street issues / potholes / trash on highway: NCDOT (https://apps.dot.state.nc.us/ContactUS/PostComment.aspx?Unit=Division_5
- Wires: Duke Energy Progress (https://www.progress-energy.com/app/OutageEntry/default.aspx); AT&T (800-222-0300); Time Warner Cable (919-348-2853)
- Streetlights: Duke Energy Progress (https://www.progress-energy.com/app/OutageEntry/default.aspx)