Thank you for using by My Hoover Connect. The City of Hoover currently contracts with Santek Waste Services for garbage and recycling collection. We will submit your request immediately to Santek Waste Services. If the request volume is large, it may take three to five business days for the bin to be replaced or exchanged. If you are exchanging a bin for a larger or smaller one, please leave your current bin in a place visible to the crew and close to the curb by tomorrow at 7:00 AM. If you wish to find out the status of your request, please contact Santek Waste Services at (205) 631-1313 or WSAL@santekenviro.com. Please notify us by updating or closing this ticket once your issue is resolved. Otherwise, your request will remain open for 5 days to allow for notifications and then closed.
Hoover Public Works (205) 444-7543

If your garbage cart issue has or has not been resolved, please respond to this message. I would like to close request that are open and resolved and complain to Santek about those that have NOT been resolved. Thanks for your help. Robin

Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work. If by chance your request was not fulfilled (we are allowing 5 days for you to notify us on unfulfilled Request) please open a new request and choose the category "Complaint: Santek" and we will work to resolve the issue within 24 hours. We would appreciate your help in closing your request once it has been satisfied. Again, Thanks for using My Hoover Connect. Robin Mangino 205-739-7311