http://www.cttransit.com/Contact/FeedbackForm.asp

if you report it to CT Transit, a supervisor calls you back and apologizes. If you are lucky, you get a bus token in the mail. Unfortunately, customer complaints don't matter to then because there is no competition. If the riders had an option, we would use another company.

I am impressed with Bridgeport's bus service, and service in other states, but New Haven bus service is the pits. Rude drivers, buses that are always late...ask the drivers, they even admit it. I stand with them all the time while they wait for their bus.

I'm closing this because it is from 2010, but please report unsafe/illegal driving by buses, city vehicles, company vehicles using SCF and we will route it to the appropriate person to take action. As with this post, please include as much identifying information as possible.