Description
The new streetlights are extremely bright and shine in windows with an unreasonable level of light pollution.
a aussi demandé...
Q. What type of Streetlight Issue are you reporting?
A. Issue with an LED streetlight
A. Issue with an LED streetlight
Q. Where is the light located? Please provide the closest address or any other cross street description:
A. in the alley
A. in the alley
Q. Pole Number or any other identifying marking:
A. No Answer Given
A. No Answer Given
Q. Additional comments or description of issue:
A. No Answer Given
A. No Answer Given
2 Commentaires
Reconnu Customer Support (Membre officiel vérifié)
Update from Engineering: Thank you for your post. As you know, Duke Energy is currently in the process of converting all their street lights to higher efficiency LED technology. The conversion project started in June 2018 and is on track to be completed sometime in the summer of 2020.
Some of Duke’s original incandescent streetlights had custom shields before they were converted to LED, and we are working with Duke to identify those lights so that the new LED versions can again be shielded.
Additionally, some of Duke’s newly converted LED lights need to be focused or redirected from spreading onto neighboring properties, and again we are working with Duke to identify those lights so that modified equipment can be ordered, manufactured, and installed. This process takes time, at least 4 to 6 weeks in some cases. We have made note of your location and your request and will include it with the others that we are relaying to Duke.
If you haven't already, please comment back with the pole number or any other identifying description that can help Duke more easily locate the light being reported.
We appreciate your help and your patience as we work with Duke Energy to improve the lighting throughout our city. Thank you again for your post.
Clos Engineering 0 (Utilisateur inscrit)