Description
The light in the alley needs some type of filter or a way to diffuse the light rather than basically straight on, and into, the home.
also asked...
Q. What type of Streetlight Issue are you reporting?
A. Other streetlight issue
A. Other streetlight issue
Q. Where is the light located? Please provide the closest address or any other cross street description:
A. In the alley of the 700 block between 25th & 26th Ave N.
A. In the alley of the 700 block between 25th & 26th Ave N.
Q. Pole Number or any other identifying marking:
A. No Answer Given
A. No Answer Given
Q. Additional comments or description of issue:
A. No Answer Given
A. No Answer Given
2 Comments
Acknowledged Customer Support (Verified Official)
Update from Engineering: Thank you for your post. As you know, Duke Energy is currently in the process of converting all their street lights to higher efficiency LED technology. The conversion project started in June 2018 and is on track to be completed sometime in the summer of 2020.
Some of Duke’s original incandescent streetlights had custom shields before they were converted to LED, and we are working with Duke to identify those lights so that the new LED versions can again be shielded.
Additionally, some of Duke’s newly converted LED lights need to be focused or redirected from spreading onto neighboring properties, and again we are working with Duke to identify those lights so that modified equipment can be ordered, manufactured, and installed. This process takes time, at least 4 to 6 weeks in some cases. We have made note of your location and your request and will include it with the others that we are relaying to Duke.
If you haven't already, please comment back with the pole number or any other identifying description that can help Duke more easily locate the light being reported.
We appreciate your help and your patience as we work with Duke Energy to improve the lighting throughout our city. Thank you again for your post.
Closed Engineering 0 (Registered User)