Acknowledged by: Anne Arundel County, MD

Cable Service Acknowledged

50 Archwood Ave Glen Burnie, MD, 21061, USA Show on Map Hide Map
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Reporter

Issue ID:

7401466

Submitted To:

Other

Category:

Cable Service

Viewed:

9 times

Neighborhood:

Ferndale

Reported:

on

Description

On 2/3/2020, Comcast disconnected my service from Broadstripe without authorization. They also dug in my yard without authorization and failed to return the area to its' original condition after digging. I contacted Comcast and their construction division said they had no record of a service request for my address. I also told them of their need to correct their procedures for gaining the proper authorization from the home owner before work is to begin. They failed to do so. I have not heard from them since. Broadstripe re-connected their original service. I have filed a consumer complaint with the State of Maryland OAG in this matter.

also asked...
Q. Issue Type
A. Billing -Service Issues
Q. Have you contacted your cable provider regarding this issue?
A. Yes

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