Thank you

This issue has been assigned to the Street Light team. An update will follow shortly.

I saw a bucket truck go by my window today at WELCH. SO I figured they fixed the entrance light. But I went out just now 8 PM and it is not fixed. The entire entrance to our senior housing is very dark now several days

those who don't live here and only visit during the day can't imagine how unsafe it is AT NIGHT with this entrance light not working

This light has still not been repaired. I have today submitted a written notification, including this report filed on March 12th, 2020 to RHA. We cannot continue to live in complete darkness at the entrance to our campus. Please let us know what it the delay

If a pole number can be submitted will help identify which light is out--secondly the decorative lights are the housing authority and not a town street light if that is the one that is out

I am aware of whose lights are whose Sir. Why can't the picture of this light suffice? The only numbers on the pole say M with a 3 under that and another 3 under that. It is the one directly across from the fire hydrant with a huge reflector on it as it lights up the entire entrance

does this mean there will be more weeks of darkness?

they can call me and meet me there !

that light is not a town street light--the housing authority maintenance is responsible for repair

private property light

thank you

THIS CASE SHOULD NEVER HAVE BEEN CLOSED. I HAVE BEEN TALKING WITH RHA AND THEIR MAINTENANCE AND THEY HAVE NO WAY OF MAINTAINING THAT LIGHT (and another like it over dumpster#1). THIS LIGHT HAS BEEN OUT NIGHTS SINCE MARCH 10-11 and I REPORTED IT HERE ON MARCH 12th. RHA SAYS THIS IS NOT THEIR LIGHT BUT THE TOWN'S LIGHT. IS THERE AN AUTHORITY ABOVE WHOEVER CLOSED THIS REQUEST TO WHICH A COMPLAINT COULD BE FILED?

repaired by contractor

Thanks for fixing this request!

Thank you and thank you Councilor McDermott

I will check it this evening but I saw the yellow bucket truck go by this AM and then a town councilor called mw to see it I saw one and if anyone had gotten back to me. I told him he was the first.

Of course I could not see that THIS LIGHT WAS STILL NOT FIXED until tonite when at around20:55 I went out to look at it and the entire area was as dark and unlit and on the 12th when I first filed this report. Maybe before closing this you should come one night and see. Maybe I need to talk to the media ore someone on Beacon Hill about this. The light at the end of Sunshine over the dumpster has also been flashing off and on for as long as this one has been completely out (or longer).

Town councilor responding to my concerns believe you guys will get 'it' together. I give up

I am sorry this is taking so long. They listed the light repaired as they replaced the bulb. The sensors do not go on during the day, thus they can't confirm if it needs other repairs. In most cases it is just a bulb. They will make further repairs today. If the light does not work properly tonight, let us know. bhoward@randolph-ma.gov

Thank you Brian and I understand. Yep 14-16 days I have been trying to get this fixed. That's why I said above that these things should not be CLOSED from an office based on any report without visual verification. If I worked there that's how I would do it. I live here so I will see it tonite but I feel like a Cassandra being ignored by this town (even insulted by one of our town councilors who I would prefer just stay out of it and leave me alone) Another councilor called me yesterday morning thinking it had been fixed. He asked did I see a big yellow bucket truck which I did and then Paula, a town official CLOSED the case. I was in the midst of FEMA COURSES last night for the COVID 19 in MA, two of which were exhaustive, but I made sure to go out and check the light. The entire entrance side of the campus was darkened as this light and the sister light at the end over our dumpster which was always blinging on, then off, then on. Something is very wrong here that this has been going on for 14 days. I will check again tonite

Thank you Brian and I understand but 14-16 days is unacceptable and indicates something is very wrong. That's why I said above that these things should not be CLOSED from an office based on any report without visual verification. If I worked there that's how I would do it. I live here so I will see it tonite but I feel like a Cassandra being ignored by this town (even insulted by one of our town councilors who I would prefer just stay out of it and leave me alone) Another councilor called me yesterday morning thinking it had been fixed. He asked did I see a big yellow bucket truck which I did and then Paula, a town official CLOSED the case. I was in the midst of FEMA COURSES last night for the COVID 19 in MA, two of which were exhaustive, but I made sure to go out and check the light. The entire entrance side of the campus was darkened as this light and the sister light at the end over our dumpster which was always blinging on, then off, then on. Something is very wrong here that this has been going on for 14 days. I will check again tonite

His Brian I just had to thank you again. I met the guys repairing the light. They told me they did both. They said that they changed a bulb yesterday in the light in question but when they came back today it was in pieces. But that they fixed them. So I told them I will check the lights tonite. If they are on, I will come here and report it and then someone can close this file. Also Councilor McDermott just called me again to follow up and we both had good things to say about you guys. Thanks again and hopefully the light is on. For you https://youtu.be/k1g9Fpk72RE GOV BAKER today

Thanks again Guys. The lights are BOTH fixed and again I spoke with the technicians who said RHA leases these from NATGRID. The guys assured me they would work tonite. Not only are they working they appear smaller but as FAR BRIGHTER covering wider areas.

thank you