Very important because lots of people do not have cars and need to use ride services when buses are not running or going to where they need to go.

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Thank you for informing us of your concern. We have passed on this information to the state regulatory compliance unit who oversees the cited ride share companies to address.
To report future occurrences directly to this agency or for up to date directives regarding ride share operators such as “Effective at 8:00 p.m. on Monday, April 20, 2020, Cloth Face Coverings or Higher Level of Protection Required in Public Wherever Close Contact is Unavoidable” please visit the below link;

https://portal.ct.gov/DOT/Publictrans/Bureau-of-Public-Transportation/Regulatory--Compliance-Unit

Please be aware that all CTtransit buses are operating their normal schedules with multiple daily sanitation measures being enacted to ensure a safe commute for all users.
The CTtransit trip planner found at cttransit.com is reflective of current operations and we encourage you to utilize the bus system if there is a concern regarding independently contracted ride share providers. Thank you.

Issue closed. State mask mandate no longer enforced/mandated.