This issue has been closed. If the problem persists, please re-open this issue and give us more detailed information on how to identify the location of the problem - then we will get right on it. Thanks a lot for reporting!

Someone repaired the one in the photo but not the entire area. Just two steps down is another large cracking area which should have obviously been done as well. The system would not allow for additional pictures. Please return and repair the entire space.