You can expect an update on your service request on approximately 2020-05-21T11:53:26.

All requests after business hours & on weekends will be investigated as quickly as possible during this current emergency declaration. If you've received this message your request has been rcv'd & your projected review date has been updated.

You can expect an update on your service request on approximately 2020-07-31T11:53:00.

A work order has been issued to repair the alley with asphalt/aggregate material as needed. The projected completion/review date has been updated.

Thank you for your quick attention to my concern regarding the alley condition. Will look forward to a completion of the repairs. Additional aggregate material is really needed. Thanks.

You can expect an update on your service request on approximately 2020-10-06T11:53:00.

Due to flooding and a high volume of asphalt repair work orders, the projected completion date has been extended. Thank you for your patience as we work towards completing these as quickly as possible.

Understandable. Thanks for keeping me posted with your update.

Will there be a chance this concern can be addressed before the weather becomes a factor?

You can expect an update on your service request on approximately 2020-10-16T11:53:00.

we expect to be back in your area in next few weeks. Thanks for your patience.

You can expect an update on your service request on approximately 2020-10-30T11:53:00.

we are still working through a backlog of alley repairs in the central topeka area. New estimate for your area is early next week, weather pending. Thanks for your patience.

You can expect an update on your service request on approximately 2020-11-13T11:53:00.

Thank you for submitting this request (#111926). It has been addressed and is now closed. If you have any questions, please call us at 785-368-3111.

First we were informed this problem was to be addressed in May. Due to weather issues this was pushed back to July. Now you are stating the issue is closed. Hard to reason why it was closed because nothing was ever done. The only thing accomplished was a City representative driving up and down the alley and documenting the hazards. Hopefully someone accidentally closed the wrong case.