Thank you for reporting this issue. The DPW is reviewing Sidewalk Repair Requests for the 2014 construction season. If you have any concerns that require immediate assistance, please contact the DPW at 781-397-7160.

Open issue transferred to GOVQA
Date Sorted Desc Staff Name Action New Value Old Value Comments
5/2/2014 12:44:02 PM SLA Assigned Staff Robert Knox Malden DPW
5/1/2014 12:42:24 PM System Generated Message Sent confirmation message to customer Body: Dear :

Thank you for using the City of Malden 311.

Your concerns are very important to us and your request has been routed to the appropriate city department. They will review the request and will be contacting you.

Your request has been given the reference number W001376-050114 for tracking purposes. You can monitor the status of your request by clicking the link below.

Thank you,
City of Malden

Track the issue status and respond at: http://mygovhelp.info/MALDENMA//_cs/RequestEdit.aspx?rid=1376

Subject: Malden 311 :: W001376-050114 Sent confirmation message to mlawhorne@comcast.net
5/1/2014 12:42:24 PM Request was created by customer Request was created by customer

Issue was migrated from SeeClickFix to GovQA and is now being moved back to SeeClickFix. - RC

Spring is here! During this time of the year the DPW reviews all outstanding sidewalk repair requests. We take the entire list, separate it by wards and then rate each issue from Most Severe to Least Severe. When in your Ward we use this list to determine which sidewalks to start with. Thank you for your patience with this matter.

Due to the age and nature of this request, it is being closed by the City of Malden. If this issue is still relevant today, please open a new request or reopen this request with updated details. If you have any questions you can reach out to me at any time. Thank you

Christopher Rosa
Operations Manager
781-397-7160