Turned out to be a bit more than just a twisted head. Looks like solid contact with a turning truck. Pole threads are stripped, pole is totaled, among other things. Working on it...

Yes, I noticed repair work being done this morning 👍

Installed new base, pole, 2-way bracket, and replaced one broken signal section yesterday evening. We are back to normal. The Department of Public Works has resolved this request. Thanks for helping to keep Burlington a great place to live and work.

Thanks for the prompt, thorough job during a heatwave inside of a pandemic!

You are very welcome and have a nice day!